PRIVACY
This Privacy Policy explains how Dreamly Ortho (“we”, “us”, “our”) collects, uses, and protects your personal information across our website, communications, and customer support.
At Dreamly Ortho, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.
We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.
Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability.
As part of our commitment to compliance, we respect your rights to access, update, and delete your personal information. You can request data modifications or removals by contacting us at dreamlyortho@gmail.com.
Dreamly Ortho designs and supplies orthopedic pillows, mattresses, and accessories. We operate this website to present product information, accept customer inquiries, and provide educational content intended to help you make informed sleep-related decisions.
This policy applies to data collected through our website, email communications, and customer support. It does not cover third-party websites that we do not control. When you follow external links, their policies govern your experience.
We may collect contact details (name, email, phone), message content you submit through forms, basic device and usage data (such as browser type and pages visited), and order or warranty information where applicable. We strive to collect only what we need for clear, legitimate purposes.
We use personal data to respond to your inquiries, provide customer support, improve our website and product experience, fulfill legal obligations, and send service-related communications. Marketing emails are sent only with appropriate permissions and include an easy opt-out.
Depending on your jurisdiction, we rely on one or more legal bases, including consent, performance of a contract, compliance with legal obligations, and our legitimate interests in operating a secure and efficient service that meets user expectations.
We may use strictly necessary cookies to deliver core site functionality and basic analytics to understand aggregate usage trends. You can adjust cookie preferences in your browser; disabling certain cookies may affect how the site functions.
We may share information with service providers that help us operate the website, process inquiries, or perform analytics under contractual obligations of confidentiality and data protection. We do not sell your personal information.
Where data is transferred across borders, we implement appropriate safeguards consistent with applicable law, such as contractual clauses or equivalent measures designed to protect your information.
We retain personal information only as long as necessary for the purposes described in this policy, unless a longer period is required or permitted by law. When data is no longer needed, we take steps to securely delete or anonymize it.
We employ administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, or disclosure. While no method is perfectly secure, we continuously review and refine our practices.
Our website and products are intended for adults. We do not knowingly collect personal information from children. If you believe a child provided information, please contact dreamlyortho@gmail.com so we can delete it promptly.
You may request access, correction, deletion, or restriction of your personal data, and object to certain processing where provided by law. To exercise your rights or ask questions about this policy, contact dreamlyortho@gmail.com. We will respond in a reasonable time.
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. We will post the revised version here with a new “Last updated” date.
Last updated: